The health and safety of everyone associated with the Travelers Championship and our global community continues to be our top priority. The PGA TOUR has developed health and safety measures in conjunction with CDC guidelines to promote a safe environment and quality experience on the golf course. It takes the steadfast participation of everyone on-site to ensure a safe environment for our guests, players, caddies, volunteers and staff.
To have the best experience when you arrive, please make sure you know what is permitted to be brought through the gates at this year’s tournament. Please review our “Know Before You Go” information below so you understand which non-approved items must be left in your car or at home.
The tournament will NOT be providing a bag check area this year, and prohibited bags or items of any kind cannot be left at security checkpoints. All bags brought on-site must conform to the PGA TOUR’s bag policy and will be searched upon entering.
For details on all of the policies in place at this year’s tournament, please see the information below.

On-Site Health & Safety Guidelines

For more information on everything the PGA TOUR is doing to keep players and fans safe, click here.

Fan Safety A-Z Information

Prior to arrival those who feel ill or are experience symptoms of COVID-19 will not be admitted to PGA TOUR tournaments. Please check your temperature before arrival to confirm you do not have a fever of over 100.4 degrees Fahrenheit or more. For more information on symptoms and procedures for those experiencing them, please visit the CDC’s website, which can be found here.

Upon arrival to the event, each guest must acknowledge that they are not experiencing any symptoms of COVID. Once an admissible result is received, guests will proceed through standard security checks and bag search.

Our PGA TOUR players can’t wait to see guests back on-site, but please understand, for the health and safety of everyone on property, no handshakes, fist bumps, autographs, photographs or selfies are permitted at this time. Please respect their space and watch your distance.

If you begin to feel ill on-site, please return safely home or seek medical attention at the First Aid Tent.

Fully vaccinated* fans are not required to wear masks on-site given the most recent guidance from the CDC. However, due to crowd size and a variety of age groups expected to attend, wearing a mask should be considered for everyone’s safety.

Those who have not been fully vaccinated are required to wear masks while on property.

Individuals are considered fully vaccinated:

  • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
  • 2 weeks after a single-dose vaccine, such as Johnson and Johnson’s Janssen vaccine
  • For clarity, the second dose with Pfizer or Moderna or single dose with J&J would be considered Day Zero and fully vaccinated would be considered on Day 15.
  • If you do not meet these requirements, regardless of your age, you are NOT fully vaccinated. As such, you should be taking all necessary precautions and following CDC guidance.

The PGA TOUR has worked to enable contactless payments across key point of sale locations on-course so guests can purchase the things they love using a safer cashless method in a clean environment. At PGA TOUR tournaments, guests are encouraged to “tap-and-go” with their contactless card at checkout at applicable events and vendors.

By coming onto the tournament grounds, you accept that spectators will be subject to expulsion and the loss of ticket privileges for the following breaches of etiquette:

  1. Refusal to abide by any posted tournament policies including but not limited to:
    • PGA TOUR mask policy (developed in accordance with CDC guidelines)
    • State and/or local mask regulations
  2. Making rude, vulgar or other inappropriate comments or gestures; Verbal or physical harassment of players, volunteers, officials, or spectators; Distracting a player or any disruption of play; Behavior that is unruly, disruptive, unsafe or illegal in nature; Failing to follow the instruction of a championship official, volunteer, or security personnel.
  3. Guests consuming alcoholic beverages are expected to do so in a responsible manner. Impaired or overly intoxicated guests will be removed from tournament grounds and are subject to further consequence involving local law enforcement.

The tournament reserves the right to deny entry or dismiss guests displaying inappropriate behavior or violating the Code of Conduct. Guests in violation will be subject to expulsion without refund. Hospitality Package holders and/or their guests are subject to revocation of their hospitality ticket for the remainder of the tournament. Guests hereby agree and are willing to adhere to the aforementioned provisions.

Despite measures to mitigate the transmission of COVID-19, total elimination of risk of exposure and infection to COVID-19 is not currently possible. Therefore, by attending this event, all attendees must assume the risk and liability for any exposure to COVID-19 and any related loss, liability, or injury incurred at this event at all times.

PGA TOUR tournaments will have enhanced sanitization protocols in place to ensure all areas are routinely cleaned and sanitized. Sanitization and handwashing are encouraged throughout your time on-site. Guests are permitted to bring their own sanitizer from home.

At this year’s tournament guests can utilize the new Trinity Health Of New England Safety Stations that can be found throughout the course at the following locations:

  • 9/10 Crossover
  • Fan Zone Concessions
  • 15 Concessions
  • 8 Concessions

Guests will notice increased safety signage throughout the golf course, as well as visual reminders of policies and the PGA TOUR Fan Code of Conduct that must be adhered to while on-site. Failure to comply with any posted or verbal policies may result in consequential action, including expulsion from the tournament grounds.

For the safety of yourself and others, please be mindful of social distancing while on-site.

Once the final putt drops, please exit the tournament venue safely and patiently.

Guests are required to present a valid ticket to enter tournament grounds via contactless admissions process. Guests will proceed through the gates once a valid scan has been registered. Please practice social distancing when queuing for entry and wear your mask at all times. For full PGA TOUR Ticket Terms, click here.

General A-Z Information

Please click here to visit our Spectators with Special Needs section of the website for more information.

All tournament ticket sales will be digital, and spectators of all ages must have a ticket to gain entry to the grounds. Tickets must be purchased in advance, and no tickets will be available at the gate.

There are three admission gates to the Travelers Championship:

Main Gate: Accessible via Main Entrance and General Parking (Gold Lot)
6:30 a.m. – 5 p.m. | Wednesday – Friday
7:30 a.m. – 5 p.m. | Saturday – Sunday

9 Gate: Accessible via Red & Pink Lot Parking
6:30 a.m. – 5 p.m. | Wednesday – Friday
7:30 a.m. – 5 p.m. | Saturday – Sunday

5/6 Gate: Accessible via Field Road
6:30 a.m. – 3 p.m. | Wednesday – Friday
7:30 a.m. – 3 p.m. | Saturday – Sunday

Everyone attending the tournament and their belongings are subject to search prior to entering the tournament. Please see our Security Policy for our bag policy and list of prohibited items.

All tournament admission program registration is now closed. Please visit our tickets page for ticket purchase options.

No gate ticket sales or ticket distribution.

Guests are required to adhere to the following general regulations:

  1. Photo ID. A valid photo ID must be presented to obtain an alcoholic beverage. Valid photo ID shall include a current driver’s license, military ID, or other suitable ID as determined by Tournament Officials. Bartenders will have hand stamps to denote guests over 21; however, guests should be prepared to show their photo ID at all times.
  2. Serving of Minors. The current legal drinking age in the State of Connecticut is twenty-one (21) years of age. Any persons under the legal drinking age that are discovered to be in possession of or consuming any alcoholic beverages will be asked to leave the tournament grounds.
  3. Bartenders. Bartenders will be provided by the tournament caterer. Guests are not permitted to serve themselves under any circumstances.
  4. Intoxicated Individuals. Connecticut forbids serving of alcohol to any intoxicated individual. Clients are responsible for controlling its guests who become intoxicated. The tournament staff and all bartenders shall have the right to refuse or “cutoff” service of alcoholic beverages to any individual.
  5. Violation of the Liquor Laws of Connecticut. Violation of the liquor laws of Connecticut by the client or their guests shall be grounds to terminate Agreement without notice and without refund of any paid charges or fees.

There are five Safety Ambassador locations at the Travelers Championship:

  • Courtyards
  • 1 Tee
  • 9/10 Crossover
  • Clubhouse Crossover
  • 18 Green

Make sure that you know what can and cannot be brought through the gates at this year’s tournament. Please review the lists below and leave any non-approved items in your car or at home. Prohibited bags or items of any kind cannot be left at security checkpoints. The tournament will not be providing a “bag check” area this year. All bags must conform to the PGA TOUR’s bag policy and will be searched upon entering. The full list of permitted and prohibited items can be found under the “Security Policy” section of this page.

Event Lawn (Express Location)
10 a.m. – 7 p.m. | Wednesday – Sunday

Fan Zone
9 a.m. – 7 p.m. | Wednesday – Sunday

Fan Zone MKT (Express Location)
9 a.m. – 7 p.m. | Wednesday – Sunday

Practice Facility
7 a.m. – 7 p.m. | Wednesday – Sunday

8th Hole
10 a.m. – 6 p.m. | Wednesday – Thursday
10 a.m. – 5 p.m. | Friday – Sunday

15th Hole
10 a.m. – 7 p.m. | Thursday – Sunday

5/6th Hole (Express Location)
10 a.m. – 6 p.m. | Wednesday – Thursday
10 a.m. – 5 p.m. | Friday – Sunday

Stanley Black & Decker Courtyard at 17
10 a.m.  – 30 minutes post play

Trinity Health Of New England Courtyard at 18
10 a.m. – 30 minutes post play

TPC River Highlands GPS Address: 674 Main Street, Cromwell, CT 06416

From the North
I-91 South to Exit 23/West St., Rocky Hill. Left at end of ramp onto West St. Continue straight to intersection of Rt. 99. Right onto Rt. 99 (Silas Deane Highway), 2 miles to TPC River Highlands. Follow signs for GOLD LOT.

From the South
I-91 North to Exit 22 to Rt. 9 South. Take Exit 27: CT-372 (Change from Exit 19). Right at end of ramp onto West St. Immediate right onto Rt. 3 for 1 mile. Turn right onto Court St., follow to end, left onto Rt. 99 (Main St.), 1/2 mile to TPC River Highlands. Follow signs for GOLD LOT.

From the West
Rt. 9 South to Exit 27: CT-372 (Change from Exit 19). Right at end of ramp onto West St. Immediate right onto Rt. 3 for 1 mile. Turn right onto Court St., follow to end, left onto Rt. 99 (Main St.), 1/2 mile to TPC River Highlands. Follow signs for GOLD LOT.

From the East
Rt. 9 North through Middletown. Exit 25: CT-99 from Route 9 North (Change from Exit 18) Cromwell/Rocky Hill. Follow signs through Cromwell to TPC River Highlands. Follow signs for GOLD LOT.

Official Travelers Championship merchandise may be purchased at the Fan Shop located near the 9th Green.

Please visit http://travelerschampionship.com/travel-lodging/ for more information.

Weather in Connecticut can sometimes be unpredictable. Please take the necessary precautions to avoid being uncomfortable while watching the tournament. This includes wearing appropriate and comfortable clothing and footwear, bringing a visor or hat, carrying an umbrella and applying suntan lotion.

Watch the leader boards for “Weather Warnings.” In the event of severe weather, Travelers Championship spectators will be kept informed of current conditions.

If inclement weather should occur, play may be suspended or cancelled. For the most up to date information regarding schedule of events and time of play, please visit one of the following locations:

All informational towers, scoreboards and video boards will have the most up to date information as well.

Kids 3 and under do not need a ticket for entry to the tournament with a ticketed adult.

Kids 4 and over have a ticket for grounds or a courtyard to gain entry.

Kids Admission Program registration is now closed. Please visit our ticket page for ticket purchase options. No gate ticket sales or ticket distribution.

To report something lost or found:

Text 1-860-86(4-HELP)

Call (860) 502-6800

Medical Headquarters is located between the 9th Green and the Clubhouse, adjacent to the Fan Shop. Medical services are provided by Saint Francis Hospital.

If you plan to wear golf shoes to the tournament, please note that TPC River Highlands has a NO Metal Spike Policy.

Due to health and safety regulations at this year’s tournament, there will be no on-course seating. As a reminder, collapsible chairs without a sleeve are permitted.

For ADA Parking, please click here.

General parking is included with each ticket on a first-come, first-served basis.

Public Restrooms are located throughout the course and are marked on the course map.

Please be alert. Golf balls, especially on Pro-Am days, may inadvertently be hit into spectator areas.

Due to recent events and heightened security across our nation, the PGA TOUR and the Travelers Championship have updated our Security Policy to include mandatory screening of all patrons, sponsors, volunteers, media and vendors attending or working the event.

Officials are asking everyone to participate in making the event safe and enjoyable by being aware of their surroundings during their visit to a PGA TOUR event.  Should a person see an activity that might be unusual or suspicious, they’re urged to notify a security personnel or Tournament Official working the event. Everyone is urged to keep a simple phrase in mind: “See something, say something.”

Since the safety and well-being of everyone is of the utmost importance, please adhere to standard tournament policies. Listed below is the outline of the policies and procedures that will be enforced at the Travelers Championship

Everyone attending the tournament is subject to search at the entrances and on the course at any time.

An exception will be made for fans needing to bring medical supplies into the tournament.  These medically necessary items will be permitted after proper inspection at one of the admissions gates.

All items are subject to search. Item inspection will be performed at all Admission Gates while gates are open.

The following bags are PERMITTED on tournament grounds:

The following items WILL BE allowed at the Travelers Championship:  

The following items are PROHIBITED at the Travelers Championship and must be returned to your vehicle:

Other prohibited items include:

  • Any other illegal substances or items deemed unlawful or dangerous by the PGA TOUR/Tournament Security Officials.

Click here to view tee times for the Travelers Championship. Tee times are typically posted the day before tournament play begins.

The tournament has implemented a text communications system that can be used for guest services and operational issues. Signage will be located around the course with this information. Text issue and location to 1-860-86(4-HELP)

All tournament ticket sales will be digital, and spectators of all ages must have a ticket to gain entry to the grounds. Tickets must be purchased in advance, and no tickets will be available at the gate.

Ticket FAQs

To view your ticket barcode log into Ticketmaster.com or Account Manager on your mobile device and sign in using the credentials you used to secure tickets. Once logged in on your mobile device, navigate to your ticket and select it. We recommend adding the tickets to your mobile wallet.

All ticket purchasers received a confirmation email when they purchased their tickets. This email has a link to access their mobile tickets. Visit here for more about Ticket Account Login.

Transferring tickets is simple. Once in your ticket account, navigate to your Manage Tickets and select the transfer link then select each ticket you wish to transfer. Once clicked, you will be prompted to enter a few pieces of information about the recipient to initiate the transfer.

You will need the first name, last name, and email address of the individual. You are not able to transfer or share a ticket via text message.

Before the recipient has accepted the transfer, you can cancel the ticket transfer by going back to the day and finding the ticket you transferred. To complete the transfer cancel click ‘Cancel Transfer’ on the right side of the screen. However, once the transfer is accepted by the recipient you can no longer cancel the transfer. Once the tickets are transferred to your friend, family member or guest they are no longer yours.

To accept a ticket transfer, the recipient will need to click the Accept Transfer button in the email notification they receive. Once accepted, the person receiving the transfer will receive an email that contains a link to their tickets.

If a guest confirms their ticket transfer and can no longer attend, they simply need to transfer them back to you following the same transfer process you completed initially. Once you receive their transfer confirmation, you can then accept the tickets and send them to a new guest.

If this is the first time your guest has accessed the ticket account with this email, they may need to click ‘Sign Up’.

Each QR code is an individual ticket for a single use. Each person entering the tournament will need a ticket to gain entry. If you have a ticket for a specific venue, the QR code will grant entry into the event grounds and the specific venue and will be scanned upon arrival at each location for a one-time use.

If arriving separately, you can transfer a ticket to each member of your party. This will allow you and your guest(s) to arrive at your own convenience. Access the ticket account here, select the tickets you wish to transfer and enter the recipient’s first name, last name and email address. They will receive an email instructing them to accept their tickets. They will need to log into their existing account or create a new account to accept their tickets. Once your guest(s) have accepted the transfer, they will be able to add the tickets to their mobile wallet. If not adding to their mobile wallet, we strongly encourage you to save log-in information on a secure, personal browser.

This year, general parking is included with each ticket on a first-come, first-served basis. Direct your guests to show their ticket to the parking attendant.

You can view multiple tickets in your account. It is highly encouraged that you transfer a ticket to each member of your party to allow for the easiest entry and access into the tournament.

If your ticket was purchased from a secondary market website other than TravelersChampionship.com or Ticketmaster, we are unable to assist or verify in the authenticity of those tickets. Purchasing from unauthorized third-party sellers is discouraged as any duplicate or fraudulent tickets will be denied from admission. Please only accept tickets from people you know and trust.

A barcode presented on paper will not be accepted at the gate. Mobile tickets on a mobile device are the only acceptable tickets at the gate.

For ticket support, please contact our team at tickets@travelerschampionship.com

Get Social

Follow us on Twitter, Facebook and Instagram to receive news, updates and important tournament information. Don’t forget to share your experience using #TravelersChamp

Print
f_logo_RGB-Blue_100
IG_Glyph_Fill

Travelers-Corporate-logo

Saint-Francis-Care-Logo