Below are some frequently asked ticket questions from the 2024 Travelers Championship
All ticket purchasers received a confirmation email when they purchased their tickets. This email has a link to access their tickets. Click here for more information about Account Login.
If you purchased tickets on Account Manager your confirmation email is from noreply@ticketmaster.com. If you purchased tickets on Ticketmaster.com your confirmation email is from customer_support@email.ticketmaster.com. Please try searching for your confirmation email, these emails will help you easily access your tickets.
To view your ticket barcode log into Ticketmaster.com or Account Manager on your mobile device and sign in using the credentials you used to secure tickets. Once logged in on your mobile device, navigate to your ticket and select it. We recommend adding the tickets to your mobile wallet.
Click here for mobile ticket instructions for Account Manager.
Click here for mobile ticket instructions for Ticketmaster.com.
View your tickets on your mobile device to see the ticket’s barcode. Add your ticket(s) to your mobile wallet for easy access.
All ticket purchasers received a confirmation email when they purchased their tickets. This email has a link to access their tickets. You can search for your confirmation email on your mobile device.
If you do not have access to your email on your mobile device, click here for more information about Account Login.
Click here for mobile ticket instructions for Account Manager.
Click here for mobile ticket instructions for Ticketmaster.com.
NEW: Once you add a ticket to your phone’s mobile wallet you will have the ability to tap your phone for entry rather than scanning a barcode. If you see one of these symbols, you are ready to tap and go (no barcode is needed)!
No. Your barcode includes leading-edge technology with fraud and counterfeit protection, so you won’t be able to use screenshots or printouts. When you arrive at the tournament, use the Ticketmaster app or mobile website to locate your tickets. Your phone’s your ticket, which you’ll show to the ticket scanner, get your phone scanned – and you’re in!
Transferring tickets is simple. Once in your ticket account, navigate to Manage Tickets and select the transfer link, then select each ticket you wish to transfer. Once clicked, you will be prompted to enter a few pieces of information about the recipient to initiate the transfer.
Important Kids Admission Policy:
- Children, ages 3 and older, must have the appropriate ticket to enter a hospitality venue.
- All children are required to be supervised and accompanied by a parent or guardian at all times while in a hospitality venue.
- Complimentary Kids Admission is valid for grounds access only for children 15 and under.
- No registration required, the kids admission program will be facilitated on-site at the Tournament Entrances.
For more information on our Kids Admission Program, click here.
Yes, our Military and Veterans Admission Program presented by Trinity Health Of New England will open on Thursday, May 30, 2024. Please click here for more information.
Yes, Our Health Care Worker and First Responder Admission Program presented by SERVPRO will open on Thursday, May 16, 2024. Please click here for more information.
You will need the first name, last name, and email address of the individual.
Before the recipient has accepted the transfer, you can cancel the ticket transfer by going back to the day and finding the ticket you transferred. To complete the transfer cancel click ‘Cancel Transfer’ on the right side of the screen. However, once the transfer is accepted by the recipient you can no longer cancel the transfer. Once the tickets are transferred to your friend, family member or guest they are no longer yours.
To accept a ticket transfer, the recipient will need to click the ‘Accept Transfer’ button in the email notification they receive. Once accepted, the person receiving the transfer will receive an email that contains a link to their tickets.
If a guest confirms their ticket transfer and can no longer attend, they simply need to transfer them back to you following the same transfer process you completed initially. Once you receive their transfer confirmation, you can then accept the tickets and send them to a new guest.
If this is the first time your guest has accessed the ticket account with this email, they may need to click ‘Sign Up’.
If the individual forgot their password, please direct them to click ‘Forgot Password?’.
Each barcode is an individual ticket for a single use. Each person entering the tournament will need a ticket to gain entry. If you have a ticket for a specific venue, the barcode will grant entry into the event grounds and the specific venue and will be tapped or scanned upon arrival at each location for a one-time use.
If arriving separately, you can transfer a ticket to each member of your party. This will allow you and your guest(s) to arrive at your own convenience. Access the ticket account here, select the tickets you wish to transfer and enter the recipient’s first name, last name and email address. They will receive an email instructing them to accept their tickets. They will need to log into their existing account or create a new account to accept their tickets. Once your guest(s) have accepted the transfer, they will be able to add the tickets to their mobile wallet. If they are not able to add the ticket(s) to their mobile wallet, we strongly encourage you to save log-in information on a secure, personal browser.
General parking is included with each ticket on a first-come, first-served basis. Please be prepared to show your ticket to the parking attendant.
Yes, you can have multiple tickets on the same mobile device. It is highly encouraged that you transfer a ticket to each member of your party to allow for the easiest entry and access into the tournament.
Ticketmaster is the Official Ticket Marketplace of the Travelers Championship. Any tickets purchased outside of the Travelers Championship tournament website (travelerschampionship.com) or Ticketmaster are not guaranteed to be valid.
Purchasing from unauthorized third-party sellers is discouraged as any duplicate or fraudulent tickets will be denied from admission. Please only accept tickets from people you know and trust.
A barcode presented on paper will not be accepted at the gate. Mobile tickets on a mobile device are the only acceptable tickets at the gate. Click here for mobile ticket instructions.
For ticket support, please contact our team at tickets@travelerschampionship.com
To review full terms and conditions, click here.
