Volunteer Committees

Thank you for your interest in being a part of the 2017 Travelers Championship. We are very excited that you are considering volunteering for the tournament. As a volunteer, you will become part of a 4,000-person family of the best volunteers on the PGA TOUR! If you have any questions, please contact us at volunteers@travelerschampionship.com.

Committees & Shifts: Please note that we recommend that volunteers work for a minimum of two shifts. Many committees have shifts that require volunteers to stay on duty until 30 minutes after the end of play.

Below are descriptions of the different committees that you can become involved with as a volunteer. Also emphasized below are the shift days and times when volunteers are most needed on each committee. To view operational times per committee please view our volunteer registration site.

Age Requirements: Volunteers must be at least 16 years of age by June 1, 2017. However, there are select opportunities available for people between the ages of 14 and 16, which are outlined below.

Support Squad

If you are willing to help in any volunteer role or want to experience volunteering in different areas each day, join the Support Squad! These volunteers are placed among committees that need the most assistance to ensure a successful tournament. Tasks may include assisting gallery control, working in skyboxes, helping at gates, to other various tasks. Volunteers report to the Volunteer Villa prior to their shift to get an on-course volunteer assignment. And the great thing is that you do not need to know how to do everything; training will be given with each assignment! Just come prepared to help out wherever is needed with an eager attitude.


Administration

As an Administration volunteer you will be able to help with the inventory, management and reconciliation of various items. In addition, volunteers may be stationed at ticketing gates, facilitating all ticket sales involving cash or credit, while working with our ticketing provider.Volunteers will have the opportunity to work in an air-conditioned trailer or be outside at the gates. Experience in the areas of accounting and finance is preferred.


Airport Concierge (FULL)

Volunteers assigned to this committee will be stationed at Bradley International Airport to greet the PGA TOUR professionals and their families. As the first person greeting the players, volunteers for this position must be friendly, welcoming and helpful. You will become an ambassador of the tournament and the front lines of the players’ experience once they arrive in Connecticut. You may be assisting with luggage in addition to coordinating transportation.  Experience with excellent customer service atmospheres is preferred and a professional appearance and attitude are a must. All volunteers are subject to a background check.


Amateur Caddies (FULL)

There are two events where you can volunteer as an amateur caddie. Previous caddie experience is preferred, but not required. Volunteers must be familiar with the rules of golf, have played golf for at least two years and be able to carry a bag for 18 holes. Due to tee times, volunteers will be asked to arrive early but may not go out on the course until the late morning or early afternoon. This position will work outside all day and volunteers must be prepared for all weather conditions.


Ambassadors

Ambassador volunteers will be on-course greeters and ambassadors of our tournament. Ambassadors will be placed throughout the course in small groups to assist guests with any questions or concerns they may have. Volunteers will be provided with a course map and guide book to direct guests to venues and different areas of interest throughout the golf course. Volunteers are needed in all areas including the main entrance, fan zone and the crossover of the 9th & 10th holes. Experience with excellent customer service atmospheres is preferred and a professional appearance and attitude are a must. This position will work outside all day and volunteers must be prepared for all weather conditions.


Apparel (Merchandise Tent) (FULL)

Apparel volunteers will be assigned to assist the TPC River Highlands golf shop staff to stock and sell merchandise in the official merchandise tent. These volunteers will also staff the merchandise check tent which will be located next to the official merchandise tent. The merchandise check tent is where patrons may check and store purchased merchandise at no charge, the same idea as a gear check area. Customer sales experience is preferred.


Call Center

Volunteers on this committee will be stationed in the Tournament Office at the golf course. The primary responsibility of these volunteers is to be in charge of answering the Travelers Championship phone lines and assisting with questions or problems that may arise. Administration volunteers will also greet and assist guests, volunteers, sponsors and vendors who enter the Tournament Office. This position will work inside all day.


Champions Club

Volunteers in the Champions Club will assist in greeting and welcoming guests to the hospitality venue. Volunteers will also ensure that all persons entering the venue have the proper credential for access. Finally, volunteers will work with the catering team to keep the venue’s appearance clean, tidy and professional for the guests. Due to the high volume of guests in the venue, marshaling in the stadium seating will also be needed. If you want a great view of the 18th green and enjoy customer service atmospheres, then this venue is the place for you! A positive attitude and professional appearance are a must as well.


Concessions

Volunteers on this committee will support the tournament’s concessionaire in providing a first-class, fun experience. It is a great opportunity if you have a friendly smile, the ability to work under pressure and can follow directions provided by the tournament’s concessionaire. This is a fun area with constant activity at all hours of the day. There will be seven concession stands around the course that will need to be staffed. There may be additional shifts on select evenings to assist with the Concert Series.


Corporate Row

Volunteers on this committee will assist with greeting and welcoming guests to corporate row. They will assist security to ensure that all persons entering these facilities have the proper access credentials. Due to the high volume of guests in this area, marshaling in the stadium seating will be needed. If you have a powerful voice and want a great view of golf on the 18th green, this is a great spot for you! These hospitality areas will be open Wednesday through Sunday during tournament week. Experience with excellent customer service atmospheres is preferred and a professional appearance and attitude are a must.


Deliveries (FULL)

Volunteers on this committee will be stationed at the tournament’s shipping and receiving area and will work closely with the tournament staff, TPC River Highlands staff and PGA TOUR staff to ensure that all deliveries are placed or sent to the correct location. This committee may require some heavy lifting as deliveries arrive in all different sizes. This position will work outside all day and volunteers must be prepared for all weather conditions. The busiest time for this committee will be the week before the tournament begins.


Distribution

During tournament week, the primary focus of the distribution volunteers will be on-course distribution of water, ice and other supplies for the players, caddies, media, volunteers and various special events. In addition, the distribution committee will be asked to assist with other duties on the course as needed. Requirements for this committee are the ability to lift 35 lbs. and to have a desire to work hard and have fun. It is your chance to get outside and get your hands dirty for a good cause. Volunteers must be able to multi-task and work at their best in stressful situations. Additional opportunities are available prior to and immediately following the tournament to help with the set up and breakdown of the golf course. This position will work outside all day and volunteers must be prepared for all weather conditions.


Event Services (FULL)

Event services volunteers will assist in the execution of various special events held in conjunction with the Travelers Championship throughout tournament week. Duties may include operating golf cart shuttles, staffing registration tables or assisting in the set up and break down of the tournament. Volunteers will work directly with the set up crew and tournament staff to create a successful and fan friendly environment during tournament week. This committee also will provide support for the Powerstation Concert Series during tournament week. Volunteers on this committee must be flexible and willing to help in all areas of an event execution. Volunteer shifts may vary based on the schedule of events.


Fan Zone (FULL)

This committee is a great way to work directly with the guests, sponsors and tournament staff. Volunteers on this committee will ensure the experience in the MetroHartford Alliance Fan Zone and Farmington Bank Kids Zone is a memorable one for guests of all ages. Volunteers will be assigned to specific areas of operation, such as the mini golf course or the rock wall. This position will work outside all day and volunteers must be prepared for all weather conditions. Volunteers on Monday, June 19, and Tuesday, June 20, will assist mainly with the move in and set up of the MetroHartford Alliance Fan Zone and Farmington Bank Kids Zone.


Gallery Control (Hole Marshals)

Hole marshals will be assigned to each of the 18 holes on the golf course and are responsible for spotting balls on the fairway, watching for errant shots and keeping the crowds moving smoothly with play. They also assist spectators by providing the optimal view of play and enjoyment of the competition. Volunteers on this committee will work directly with the mobile device committee to ensure that guests adhere to the PGA TOUR’s Mobile Device Policy. This position will work outside all day and volunteers must be prepared for all weather conditions.


Gallery Control (Mobile Device Marshals)

The mobile device volunteers will be the on-course surveillance and will ensure all guests are adhere to the PGA TOUR’s mobile device policy. Volunteers are required to be able to walk 18 holes. Volunteers must be comfortable speaking to spectators who are in violation of course and tour policies and must be able to work at their best in stressful situations. This position works outside all day and volunteers must be prepared for all weather conditions.


Gates

If you are outgoing and not afraid to greet strangers, then this is the committee for you! Volunteers on this committee will be stationed at one of three entrances to the golf course (main entrance, 5/6 entrance or the 9th hole entrance) to scan and check tickets of all patrons coming into the tournament. Other duties will include working alongside security personnel, providing directions and checking bags for patrons. Excellent customer service skills are required. This position will work outside all day and volunteers must be prepared for all weather conditions.


Greenside Club

Volunteers in the Aetna Greenside Club will assist with the greeting and welcoming of guests to the hospitality venue. Volunteers will ensure that all persons entering the venue have the proper access credential. Volunteers will also work with the catering team to keep the venue’s appearance clean, tidy and professional for the guests. Due to the high volume of guests in the venue, marshaling in the stadium seating will be needed. This venue has a great view of the 18th green and is the perfect place for people who enjoy working with others. Experience with excellent customer service atmospheres is preferred and a professional appearance and attitude are a must.


Media

This committee will coordinate the operation of the media center. The media center is the hub for television, print and radio reporters during the tournament. Volunteers will need to be comfortable driving a golf cart and will shuttle members of the media between the media parking lot and the media center as well as help address questions or issues that come up. Volunteers may be asked to stay late, depending on when the media is finished for the evening.


Player Transportation

Volunteers on this committee will assist with the transportation needs requested by the PGA TOUR professionals and their families. Since you will be interacting with the players and their families, volunteers for this position must be friendly, welcoming and helpful. You will become an ambassador of the tournament and the front line of the players’ experience in Connecticut. Experience with excellent customer service is preferred and a professional appearance and attitude are a must. All volunteers will be located in the Caddie Tent and are subject to a background check and DMV check. Knowledge of the area hotels, etc. is helpful, but not necessary.


Practice Facility (FULL)

Volunteers on this committee will be stationed at the practice facility. As PGA TOUR professionals enter the area, volunteers will be responsible for setting up nameplates that identify each player. Knowledge of the players is helpful, but not necessary. Volunteers will also assist the security team with crowd control to ensure that all persons entering the practice facility have the proper credentials for access. Volunteers will also be responsible for maintaining the practice facility so it is neat and orderly at all times. This position will work outside all day and volunteers must be prepared to stand throughout the shift and plan for all different weather conditions.


Pro-Am

This committee will provide support for all aspects of the Monday Aetna Tournament Players Pro-Am and the Wednesday Travelers Celebrity Pro-Ams. Responsibilities may include assembling/distribution of participant gifts, registering amateurs and assisting with Pro-Am evening events as needed. Volunteers will also work closely with the Amateur Caddie Chair. Experience with excellent customer service is preferred and a professional appearance and attitude are a must.


Scoring (Laser Operators)

The primary responsibility for volunteers on this committee will be to measure and record the location and distance of every shot hit during the tournament using high-grade laser equipment. The measurements are immediately used by television commentators, the PGA TOUR and simulcast on the internet. Each position will often be staffed with two volunteers who will work together. There will be a training meeting the week prior to the tournament, presented by the PGA TOUR ShotLink staff. Volunteers are also encouraged to attend a “hands on” training at the golf course on Wednesday, June 21. Golf knowledge is not required to operate a laser. This is a fixed post that requires little to no walking or movement on the course. Volunteers will work outside all day and must be prepared for all weather conditions.


Scoring (Standard Bearers) (FULL)

Volunteers for this position will follow a group of golfers during their round of play, inside the ropes. No other volunteer job gets you closer to the action. Your primary responsibility will be to show the gallery who is playing in the group and to display their scores by carrying a standard sign presenting the information. There will be a committee training the week prior to the tournament. A basic understanding of golf scoring and golf etiquette is required, although much of it can be learned during training and from the walking scorer that will accompany you. New volunteers are encouraged to sign up for Monday and/or Wednesday to learn the position prior to the commencement of tournament competition. Volunteers must have the ability to walk 18 holes while carrying a 5-pound sign in various weather conditions. This position will work outside all day and volunteers must be prepared for all conditions.


Scoring (Walking Scorers) (FULL)

Volunteers for this position will keep on-course statistics and scores by using a handheld computer device and a radio with headset. This position gets you the closest to the action of play. There will be a training meeting the week prior to the tournament, presented by the PGA TOUR ShotLink staff. A good understanding of the rules of golf and golf etiquette are required, along with a professional appearance and attitude. You must have the ability to walk 18 holes, rain or shine, while maintaining responsibility for the equipment. Volunteers on this committee have a very high retention rate from year-to-year, therefore, new volunteers should sign up for Monday and/or Wednesday to learn the position prior to the commencement of tournament competition.


Skyboxes

Skybox volunteers must be energetic, fun, have good communication skills and like to work with people. As a skybox volunteer you will be on your feet most of the day. As a marshal or greeter within the skyboxes, volunteers will welcome sponsors and their guests and will help to keep the skybox quiet for the golfers. The skyboxes allow volunteers to watch some golf while being in a fun and energetic environment. Experience with excellent customer service is preferred and a professional appearance and attitude are a must. Volunteers are in high demand during the weekend as the volume of fans increases with the final rounds of competition.


Sponsor Club

Volunteers in the Michelob ULTRA 19th Hole Sponsor Club will assist in the greeting and welcoming of guests to the venue. Volunteers will ensure that all persons entering the venue have the proper credential for access. They will also work with the catering team to keep the venue’s appearance clean, tidy and professional for the guests. Due to the high volume of guests in this area, marshaling in the stadium seating will be needed. This climate-controlled venue has a great view of the 18th hole and is the perfect place for people who enjoy volunteering both in and outside. Experience with excellent customer service atmospheres is preferred and a professional appearance and attitude are a must.


Sponsor Valet

Volunteers on this committee will be assigned to transport hospitality clients and their guests from the sponsor valet parking lot to the end of Corporate Row/Hole 18 Concessions. These volunteers will work closely with the hospitality committee chairs and the tournament’s valet vendor. Volunteers must be comfortable operating a golf cart in a safe manner and may be used as greeters to help direct guests to the appropriate venues. Requirements also include standing for extended periods of time and being prepared for all weather conditions as you will work outside all day.


Stanley Black and Decker Lounge

Volunteers in the Stanley Black & Decker Lounge will assist in the greeting and welcoming of guests to the venue. Due to the high volume of guests in this area, volunteers in this venue will be needed to marshal. This venue has a great view of the 18th fairway and is the perfect place for people who enjoy volunteering both in and outside. Experience with excellent customer service atmospheres is preferred and a professional appearance and attitude are a must.


Volunteer Villa (FULL)

Home base for this committee is the Volunteer Villa sponsored by Hartford HealthCare. You will welcome other volunteers to the tournament and staff and manage the registration tables to check in the volunteer committees. The Volunteer Villa volunteers will also assist in keeping the venue’s appearance in a neat order. Flexibility, friendliness and a can-do attitude are the only prerequisites for this committee.


Will Call

The role of this committee is to support the coordination of ticket and credential distribution for on-site guests. Volunteers’ major function will be organizing and managing Will Call, the distribution center for credentials left for guests. Volunteers must be cheerful, patient, and possess problem solving skills.