FAQs Toggle

Spectator Guidelines and FAQs

Please understand that these regulations are in place for the safety of everyone in attendance, including spectators, PGA TOUR professionals, volunteers and staff. Thank you for your cooperation.

Please:

  • Be Considerate – Please be considerate at all times for the PGA TOUR Professionals and other spectators by making no unnecessary noise and refraining from making any movement, which would disrupt play on the golf course.
  • Be alert for wayward shots at the Travelers Championship – Golf balls, especially on Pro-Am days, may inadvertently be hit into spectator areas at any time.
  • Keep an eye on the sky – As the weather is unpredictable, we suggest you take the necessary precautions to avoid being uncomfortable while watching the championship. Don’t forget: Wear appropriate and comfortable clothing and footwear; bring a hat or a visor; carry an umbrella and suntan lotion. Watch the leader boards for “Weather Warnings.” Travelers Championship fans will be kept informed of current conditions.

A-Z Fan Guide

ADA Parking and Viewing Locations

Please visit our Spectators with Special Needs section of the website for more information: http://travelerschampionship.com/spectators-with-special-needs/

Admission Gates

There are three admission gates to the Travelers Championship:



  • Main Gate: Accessible via main entrance

  • 9th Hole Fairway: Accessible via VIP Parking Lot and by foot on Golf Club Road

  • 6th Hole Green: Accessible on foot via Field Road

ATMS

ATMs are located at the Main Entrance, Merchandise Tent, behind the 1st Tee, 18 Concessions, MetroHartford Alliance Fan Zone and the Michelob ULTRA 19th Hole Sponsor Club.

Autographs

Autographs are permitted each day after the completion of a player’s round and only after they have signed their scorecard.

Bleachers

Bleachers, presented by Nestlé Purina PetCare Company, can be found in the following locations: Practice Facility, Mini Golf Course in the Fan Zone, 1st Tee, 8th Green, 9th Green and the 10th Tee.

Directions to TPC River Highlands

Please visit http://travelerschampionship.com/directions-parking/ for more information.

Gates

Gates open at 7:00 a.m. on Monday, Tuesday, Saturday, and Sunday; and at 6:00 a.m. from Wednesday through Friday.

Golf Etiquette

Please be considerate at all times of the PGA TOUR players and other spectators. This includes not making any unnecessary noise and refraining from making any movement that would disrupt play on the golf course.

Hotels

Please visit http://travelerschampionship.com/travel-lodging/ for more information.

Medical

Medical Headquarters is located adjacent to the Clubhouse Parking Lot. Medical assistance is also available at the 5th and 6th hole area, and on the 12th and 17th holes. Medical services are provided by Saint Francis Hospital and Medical Center.

Merchandise Tent

Official Travelers Championship merchandise may be purchased at our Merchandise Tent located near the 9th Green.

Metal Spike Policy

If you plan to wear golf shoes to the tournament, please note that TPC River Highlands has a NO Metal Spike Policy.

Military Appreciation

The tournament is once again proud to support U.S. Armed Forces with Military Appreciation presented by Saint Francis Hospital and Medical Center. This weeklong salute will give military personnel and their families a chance to see some of the best golfers compete at TPC River Highlands June 19-25, 2017. For more infomration please visit http://travelerschampionship.com/military-appreciation/.

Mobile Device Policy

Spectators are now allowed to take photos all week with their mobile devices throughout the golf course, except in areas of competition during official rounds or when requested by players, security and TOUR officials to refrain from taking a photo. Receiving or placing phone calls will remain limited to designated “Cell Phone Zones.” As a reminder, cameras are NOT allowed during official rounds.



  • Device must be on silent at all times.

  • Calls may be placed or answered only in designated “Cell Phone Zones.”

  • Data use (e.g., texting, email, etc.) will be permitted outside of the designated areas.

    • Data use is not permitted when players are in position to compete (i.e., when QUIET PLEASE paddles are raised).



  • Devices MAY NOT be used to capture audio/video at any time during tournament week.


*NEW* PHOTOGRAPHS WITH A MOBILE DEVICE


Monday through Wednesday



  • Still photography of all areas is permitted.


Thursday through Sunday



  • NO PHOTOS OF PLAYERS AS THEY EXECUTE A GOLF SHOT WITHIN ANY COMPETITION AREA.

  • Still photography of all other areas is permitted.


At all times and places, you must refrain from taking photos if requested by tournament staff, security personnel, players or player representatives.


Failure by spectators to follow these policies will result in mobile device con scation or removal of violators from the property.

Parking

Please visit http://travelerschampionship.com/directions-parking/ for more information.

Public Restrooms

Public Restrooms are located throughout the course and are marked on the course map.

Restaurants

Click here to download a PDF with a list of area restaurants.

Safety

Please be alert. Golf balls, especially on Pro-Am days, may inadvertently be hit into spectator areas.

Scoreboards

Scoreboards are identifed on the course map. They bring status reports, current scores, biographical and statistical information, special reports and messages to players and fans.

Security Policy

Due to recent events and heightened security across our nation, the PGA TOUR and the Travelers Championship have updated our Security Policy to include mandatory screening of all patrons, sponsors, volunteers, media and vendors attending or working the event.


Officials are asking everyone to participate in making the event safe and enjoyable by being aware of their surroundings during their visit to a PGA TOUR event. Should a person see an activity that might be unusual or suspicious, they’re urged to notify security personnel or Tournament Official working the event. Everyone is urged to keep a simple phrase in mind: “See something, say something.”


Since the safety and well-being of everyone is of the utmost importance, please adhere to standard tournament policies. Listed below is the outline of the policies and procedures that will be enforced at the Travelers Championship.


BAG INSPECTION

All items are subject to search. Item inspection will be performed at all Admission Gates while gates are open.


The following bags are PERMITTED on tournament grounds:



PROHIBITED ITEMS

The following items are PROHIBITED at the Travelers Championship and must be returned to your vehicle:



Other prohibited items include:

Any other illegal substances or items deemed unlawful or dangerous by the PGA TOUR/Tournament Security Officials.


PERMITTED ITEMS

The following items WILL BE allowed at the tournament:



METAL DETECTION

Everyone attending the tournament is subject to search at the entrances and on the course at any time.


An exception will be made for fans needing to bring medical supplies into the tournament. These medically necessary items will be permitted after proper inspection at one of the admission gates.

Special Assistance Shuttle

On-course Special Assistance Shuttle stops include Main Gate, 18 Concessions and 18 Fairway Crosswalk. Hours of operation are Wednesday-Sunday 7:00 a.m. to 7:00 p.m. Special Assistance Shuttle is provided by Oak Hill. For more information visit http://travelerschampionship.com/spectators-with-special-needs/

Weather

Weather in Connecticut can sometimes be unpredictable. Please take the necessary precautions to avoid being uncomfortable while watching the tournament. This includes wearing appropriate and comfortable clothing and footwear, bringing a visor or hat, carrying an umbrella and applying suntan lotion.


Watch the leader boards for “Weather Warnings.” In the event of severe weather, Travelers Championship spectators will be kept informed of current conditions.

Will Call

The Travelers Championship Will Call office will be available during tournament week, Monday, June 19 – Sunday, June 25. The Will Call office is located 1/10 of mile south of the entrance to the General Parking Lot. In order to pick up your credentials, all guests will be required to show a photo ID.


Will Call Hours

Monday: 7 a.m. – 6 p.m.

Tuesday: 7 a.m. – 6 p.m.

Wednesday: 5 a.m. – 6 p.m.

Thursday: 6 a.m. – 7 p.m.

Friday: 6 a.m. – 6 p.m.

Saturday: 7 a.m. – 7 p.m.

Sunday: 7 a.m. – 4 p.m.


For more information please visit http://travelerschampionship.com/will-call/.