Please:

  • Be Considerate – Please be considerate at all times for the PGA TOUR Professionals and other spectators by making no unnecessary noise and refraining from making any movement, which would disrupt play on the golf course.
  • Be alert for wayward shots at the Travelers Championship – Golf balls, especially on Pro-Am days, may inadvertently be hit into spectator areas at any time.
  • Keep an eye on the sky – As the weather is unpredictable, we suggest you take the necessary precautions to avoid being uncomfortable while watching the championship. Don’t forget: Wear appropriate and comfortable clothing and footwear; bring a hat or a visor; carry an umbrella and suntan lotion. Watch the leader boards for “Weather Warnings.” Travelers Championship fans will be kept informed of current conditions.

A-Z Fan Guide

ADA Parking and Viewing Locations

Please visit our Spectators with Special Needs section of the website for more information:http://travelerschampionship.com/ada-and-special-assistance/


ADA Viewing Locations

1st Tee, 8th Green, 9th Green, 10th Tee, 18th Green, Practice Facility


Admission Gates Locations and Hours

There are three admission gates to the Travelers Championship:



  • Main Gate: Accessible via main entrance

  • 9th Hole Fairway: Accessible via Red Lot

  • 6th Hole Green: Accessible via Field Road


Gates open at 7:00 a.m. on Monday, Tuesday, Saturday and Sunday and open at 6:00 a.m. Wednesday through Friday.


Everyone attending the tournament and their belongings are subject to search prior to entering the tournament. Please see our Security Policy for our bag policy and list of prohibited items.


Alcohol Policy


Alcoholic beverages served in venues will be chosen by Corporate Row and Sky Suite clients. Skybox bars will include beer, wine, malt beverages and assorted non-alcoholic beverages. Greenside Club will include beer, wine, liquor, malt beverages and assorted non-alcoholic beverages. No bottles, cans or cups containing alcoholic beverages shall leave the venue. Client is required to adhere to the following general regulations:


1.     Photo ID. A valid photo ID must be presented to obtain an alcoholic beverage. Valid photo ID shall include a current driver’s license, military ID, or other suitable ID as determined by Tournament Officials. Bartenders will have hand stamps to denote guests over 21; however, guests should be prepared to show their photo ID at all times.


2.     Serving of Minors. The current legal drinking age in the State of Connecticut is twenty-one (21) years of age. Any persons under the legal drinking age that are discovered to be in possession of or consuming any alcoholic beverages will be asked to leave the tournament grounds.


3.     Bartenders. Bartenders will be provided by the tournament caterer. Guests are not permitted to serve themselves under any circumstances.


4.     Intoxicated Individuals. Connecticut forbids serving of alcohol to any intoxicated individual. Clients are responsible for controlling its guests who become intoxicated. The tournament staff and all bartenders shall have the right to refuse or “cutoff” service of alcoholic beverages to any individual.


5.     Violation of the Liquor Laws of Connecticut. Violation of the liquor laws of Connecticut by the client or their guests shall be grounds to terminate Agreement without notice and without refund of any paid charges or fees.


ATMS

ATMs are located at the Main Entrance, Merchandise Tent, 18 Concessions, Stanley Black & Decker Fan Zone and the Sponsor Club.

Ambassador Locations



There are eight ambassador locations at the Travelers Championship:



  • Headquarters – 9/10 Crossover

  • Main Entrance

  • Clubhouse Crossover

  • 18 Green

  • Patriots’ Outpost – 1st Tee

  • 17th Green

  • Fan Zone – Center

  • 9th Hole Gate

Autographs

Autographs are permitted each day after the completion of a player’s round and only after they have signed their scorecard. There is also an Autograph Zone sponsored by Yamaha for children 15 and under on the Practice Facility.


Baby Changing Station

A baby changing station can be found in the Fan Zone.


Bike Parking

Bike parking will be available at 5/6 Gate.


Bleachers

Bleachers, presented by Nestlé Purina PetCare Company, can be found in the following locations: Practice Facility, Mini Golf Course in the Fan Zone, 1st Tee, 8th Green, 9th Green and the 10th Tee.


Charitable Impact


The Travelers Championship is proud to be a PGA TOUR event, which donates 100 percent of net proceeds to charity every year. Since 1952, the tournament has generated more than $38 million for charity and in 2017, the Travelers Championship generated $1.7 million for 165 charities throughout the region.


The primary beneficiary for the 2018 tournament will be the Hole in the Wall Gang Camp in Ashford, Connecticut. Founded in 1988 by Paul Newman, The Hole in the Wall Gang Camp provides “a different kind of healing” to more than 25,000 seriously ill children and family members annually – all completely free of charge. For many of these children and families, Hole in the Wall provides multiple Camp experiences throughout the year.


Each summer, The Hole in the Wall Gang Camp provides weeklong camping experiences that seamlessly incorporate round-the-clock medical care so that campers can participate in horseback riding, fishing, archery and other activities. In the process, the campers discover that they can do more than they ever thought possible while also forming friendships with other children just like them. Throughout the rest of the year, the Camp hosts family weekends, makes daily hospital outreach visits in more than 40 locations across the Northeast and delivers programming right to camper homes and hometowns.


Concession Stand Locations & Hours



Practice Facility (Breakfast Available)

10 a.m. – 5 p.m. | Monday – Tuesday

7 a.m. – 7 p.m. | Wednesday – Sunday

Hole No. 5 & Hole No. 8

10 a.m. – 6 p.m. | Wednesday – Thursday

10 a.m. – 5 p.m. | Friday

10 a.m. – 4 p.m. | Saturday – Sunday

Hole No. 9 Beverage Tent

10 a.m. – 7 p.m. | Wednesday – Sunday

Hole No. 12

10 a.m. – 7 p.m. | Wednesday – Friday

10 a.m. – 5 p.m. | Saturday – Sunday

Hole No. 15

10 a.m. – 7 p.m. | Thursday – Friday

10 a.m. – 6 p.m. | Saturday – Sunday

Hole No. 18 (Breakfast Available)

10 a.m. – 5 p.m. | Tuesday

7 a.m. – 7 p.m. | Wednesday – Sunday

Fan Zone

10 a.m. – 7 p.m. | Wednesday, Friday, Sunday

10 a.m. – 8 p.m. | Thursday, Saturday

Upper 15 Beverage Stand

10 a.m. – 7 p.m. | Wednesday – Friday

10 a.m. – 6 p.m. | Saturday – Sunday

Stanley Black & Decker Lounge

10 a.m. – 7 p.m. | Wednesday – Sunday


Directions to TPC River Highlands



TPC River Highlands

1 Golf Club Road

Cromwell, CT 06416


From the North:

I-91 South to Exit 23/West St., Rocky Hill. Left at end of ramp. Continue straight to intersection of Rt. 99. Right onto Rt. 99 (Silas Deane Highway), 2 miles to TPC River Highlands. Follow signs for ALL EVENT PARKING.


From the South:

I-91 North to Exit 22 to Rt. 9 South. Take Exit 19/West St. Right at end of ramp. Immediate right onto Rt. 3 for 1 mile. Turn right onto Court St., follow to end, left onto Rt. 99 (Main St.), ½ mile to TPC River Highlands. Follow signs for ALL EVENT PARKING.


From the West:

Rt. 9 South to Exit 19. Right at end of ramp onto West St. Immediate right onto Rt. 3 for 1 mile. Turn right onto Court St., follow to end, left onto Rt. 99 (Main St.), ½ mile to TPC River Highlands. Follow signs for ALL EVENT PARKING.


From the East:

Rt. 9 North through Middletown. Exit 18/Rt. 99 Cromwell/Rocky Hill. Follow signs through Cromwell to TPC River Highlands. Follow signs for ALL EVENT PARKING.


Golf Etiquette

Please be considerate at all times of the PGA TOUR players and other spectators. This includes not making any unnecessary noise and refraining from making any movement that would disrupt play on the golf course.

Hospitality Locations & Hours of Operations



Aetna Greenside Club

8:30 a.m.  – 30 minutes post play

18th Green, Player Right


Aer Lingus Champions Club

10 a.m.30 minutes post play

18th Green, Player Left


Sponsor Club

10 a.m.30 minutes post play

18th Fairway, Player Right


Corporate Row Chalets

10 a.m.30 minutes post play

18th Fairway, Player Right


Skyboxes / Sky Suites

10 a.m.30 minutes post play

15th Green/18th Tee, 17th Green, 17th Tee


Patriots’ Outpost presented by Trinity Health Of New England

10 a.m.30 minutes post play

Adjacent to 1st Tee


Military Viewing Deck presented by Bear’s Smokehouse BBQ

18th Green, Player Left

(must be accessed through the Patriots’ Outpost)


Stanley Black & Decker Lounge

10 a.m.30 minutes post play

18th Fairway, Player Left


TPC Member Area

*
Clubhouse Patio


Travelers Trophy Suite

18th Green, Player Left


Travelers Corporate Row

18th Fairway, Player Right


Travelers 360

17th Green/15th Tee


All hospitality venues are open WednesdaySunday.


Please note, the TPC Member Area is only open Thursday  – Sunday

Hotels

Please visit http://travelerschampionship.com/travel-lodging/ for more information.


Lost and Found


Lost and Found is located at the Tournament Office near the main entrance. Call (860) 502-6800 or Text “Birdie” <space> issue and location to 69050 to report something lost or found.


Medical


Medical Headquarters is located adjacent to the Clubhouse Parking Lot. Medical assistance is also available at behind the 5th tee, and on the 12th and 17th holes. Medical services are provided by Saint Francis Hospital and Medical Center.


Merchandise Tent

Official Travelers Championship merchandise may be purchased at our Merchandise Tent located near the 9th Green.


Metal Detection

Everyone attending the tournament is subject to search at the entrances and on the course at any time.


Metal Spike Policy

If you plan to wear golf shoes to the tournament, please note that TPC River Highlands has a NO Metal Spike Policy.


Military Appreciation

The tournament is once again proud to support U.S. Armed Forces with Military Appreciation presented by Trinity Health Of New England. This weeklong salute will give military personnel and their families a chance to see some of the best golfers compete at TPC River Highlands June 17-23, 2019. For more infomration please visit http://travelerschampionship.com/military-appreciation/.


Mobile Device Policy



  • Devices must be on silent at all times; flash may not be used.

  • Devices may be used to capture video, audio and photos (content) in all areas throughout tournament week.

  • Content may be used for personal purposes (e.g., personal social media); no commercial use.

  • No live streaming or real-time coverage (e.g., no shot-by-shot coverage).

  • Data use (e.g., texting) is permitted in all areas throughout tournament week.

  • Phone calls are allowed only in designated areas.

  • Please be respectful of play and do not interfere with players, caddies or media.

  • All posted signage and instructions from tournament staff must be observed.

  • Failure to comply with this policy may result in the revocation of your ticket.


Please see the back of your ticket for the complete terms of the Spectator Mobile Device Policy.  The ticket back language is also located here: www.pgatour.com/ticketterms


Mobility Impaired Spectators

Parking for spectators with disabilities is available for vehicles with a valid state permit at 30 Woodside Road, Cromwell, CT 06416. A complimentary wheelchair accessible shuttle will be available from the lot to the 18th green Monday, June 17, 2018 – Sunday, June 23, 2019.


Once on-site, there are several areas where spectators will have an unobstructed view of the golf action. These areas are located at the: 1st Tee, 8th Green, 9th Green, 10th Tee, 18th Green adjacent to Champions Club, Practice Facility. Inside this area, a level area for wheelchairs will be available, as well as companion chairs.


For more information, visit http://travelerschampionship.com/ada-and-special-assistance/ or call the tournament office at (860) 502-6800.


Parking

The Travelers Championship has three main parking lots, each associated with specific parking passes and hangtags. Each hospitality package includes different parking. Please see the venue information in the appendix of this manual for parking included in each package.

Below please find images of the parking passes for the VIP Lot, Lot B and Sponsor Valet as well as a map from Route 99/Main Street to each lot. For ADA Parkng, please visit here for more information.


Public Restrooms

Public Restrooms are located throughout the course and are marked on the course map.


Print At Home Tickets

Print at Home tickets may list the purchaser’s name; however, they may be gifted and used by another individual.


Public Restrooms

Public Restrooms are located throughout the course and are marked on the course map.


Restaurants

Click here to download a PDF with a list of area restaurants.


Safety

Please be alert. Golf balls, especially on Pro-Am days, may inadvertently be hit into spectator areas.


Scoreboards

Scoreboards are identifed on the course map. They bring status reports, current scores, biographical and statistical information, special reports and messages to players and fans.


Security Policy

Due to recent events and heightened security across our nation, the PGA TOUR and the Travelers Championship have updated our Security Policy to include mandatory screening of all patrons, sponsors, volunteers, media and vendors attending or working the event.


Officials are asking everyone to participate in making the event safe and enjoyable by being aware of their surroundings during their visit to a PGA TOUR event. Should a person see an activity that might be unusual or suspicious, they’re urged to notify security personnel or a Tournament Official working the event. Everyone is urged to keep a simple phrase in mind: “See something, say something.”


Since the safety and well-being of everyone is of the utmost importance, please adhere to standard tournament policies. Listed below is the outline of the policies and procedures that will be enforced at the Travelers Championship.


BAG INSPECTION

All items are subject to search. Item inspection will be performed at all Admission Gates while gates are open.


The following bags are PERMITTED on tournament grounds:



PROHIBITED ITEMS

The following items are PROHIBITED at the Travelers Championship and must be returned to your vehicle:



Other prohibited items include:

Any other illegal substances or items deemed unlawful or dangerous by the PGA TOUR/Tournament Security Officials.


PERMITTED ITEMS

The following items WILL BE allowed at the tournament:



METAL DETECTION

Everyone attending the tournament is subject to search at the entrances and on the course at any time.


An exception will be made for fans needing to bring medical supplies into the tournament. These medically necessary items will be permitted after proper inspection at one of the admission gates.


Special Assistance Shuttle

On-course Special Assistance Shuttle stops include Main Gate, 18 Concessions and 18 Fairway Crosswalk. Hours of operation are Wednesday-Sunday 7:00 a.m. to 7:00 p.m. Special Assistance Shuttle is provided by Oak Hill. For more information visit http://travelerschampionship.com/spectators-with-special-needs/


Tee Times

Click here to view tee times for the Travelers Championship. Tee times are typically posted the day before tournament play begins.


Texting Program (How Can We Help?)

The tournament has implemented a text communications system that can be used for guest services and operational issues. Signage will be located around the course with this information. Text “Birdie” <space> issue and location to 69050.


Weather

Weather in Connecticut can sometimes be unpredictable. Please take the necessary precautions to avoid being uncomfortable while watching the tournament. This includes wearing appropriate and comfortable clothing and footwear, bringing a visor or hat, carrying an umbrella and applying suntan lotion.


Watch the leader boards for “Weather Warnings.” In the event of severe weather, Travelers Championship spectators will be kept informed of current conditions.

Will Call

The Travelers Championship Will Call office will be available during tournament week, Monday, June 17 – Sunday, June 23. The Will Call office is located 1/10 of mile south of the entrance to the General Parking Lot. In order to pick up your credentials, all guests will be required to show a photo ID.


Will Call Hours

Monday: 7 a.m. – 6 p.m.

Tuesday: 7 a.m. – 6 p.m.

Wednesday: 4:30 a.m. – 6 p.m.

Thursday: 6 a.m. – 6 p.m.

Friday: 6 a.m. – 7 p.m.

Saturday: 7 a.m. – 7 p.m.

Sunday: 7 a.m. – 4 p.m.


Directions to Will call


From the North:

I-91 South to Exit 23, West St. Rocky Hill. Left at the end of the ramp. Continue straight until the intersection with Rt. 99. Right onto 99 (Silas Deane Highway). Continue on Route 99 past the main tournament entrance for ¼ mile. Take a left on Golf Club Road, Will Call will be on the right.


From the South:

I-91 North to Exit 22 to Rt. 9 South. Take Exit 19/West St. Right at the end of the ramp. Immediate right onto Rt. 3 for one mile. Turn right onto Court St., follow to end, left onto Rt. 99 (Main St.), ¾ mile to Golf Club Road. Take a right onto Golf Club Road, Will Call is on the right.


From the West:

Rt. 9 South to Exit 19. Right at end of ramp onto West St. Immediate right onto Rt. 3 for one mile. Turn right onto Court St., follow to end, left onto Rt. 99 (Main St.), ¾ mile to Golf Club Road. Take a right onto Golf Club Road, Will Call is on the right.


From the East:

Rt. 9 North through Middletown. Exit 18/Rt. 99 Cromwell/Rocky Hill. Follow Rt. 99 for 3 miles. Turn right on Golf Club Road. Will Call is on the right.


For more information please visit http://travelerschampionship.com/will-call/.

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